Does it turn you off when youre introduced to someone by your given name and few seconds later that person addresses you by the wrong name? Tom rather than Tim? Or June instead of Jane? And then, in an obvious attempt to commit your name to memory the wrong name, that is that person repeats the error several times more?

While most of us are too polite or too timid to correct that person, their continuing the error can make you want to shake him or her by the shoulders and say, Hey, cant you get it right?

Being on the receiving end of an error-riddled written document, no matter what kind or from whom, can have the same effect: Hey, cant you get it right?

Theres no excuse for sloppy grammar, punctuation or spelling. Reasons, perhaps. But not excuses. Nothing can or does excuse such errors.

The one reason Ive run into most often seems to originate with members of the under-40 crowd. When it comes to the rules of proper grammar, punctuation and spelling, I believe if they were taught at all, those rules were seldom reinforced.

Forgive me if it seems like Im picking under-40 generation thats not my intent particularly since its not their fault. But let me share with you one of countless true stories Ive heard supporting that belief.

Some 20 years ago, when a sophomore in high school, a young man came home one day, proud as a peacock, with a science paper on which, at the top of the page, in red ink, his teacher had written and circled a big A. Under that circled A the teacher had written Great Work!

He and his parents, both friends of mine, knew that an A in science was no easy accomplishment. Certainly not from this particular teacher who had a reputation for being demanding. Science, after all, is a rather precise field of study.

The young mans dad, also a writer, proudly began reading his sons A paper. Then he did something instinctively, something he should not have done. He began mentally ticking off the spelling, grammar and punctuation errors in his sons paper. As he finished the first page, he looked up at his son and asked, How can this be an A paper with nine errors just on one page.?

The son, as you might expect, answered his dad defensively, Because that stuff doesnt make any difference.

Puzzled, the father asked And why not? to which his son responded, Because my science teacher doesnt care about spelling or any of that other stuff. That, he said pointing at the paper in his dads hand, is a science paper, and I got all the science part right.

Regardless of whether youre under or over 40, life in the real world isnt as forgiving. Everything you write in the real world is a reflection of who you are, what you know, and what your values are, of what youre capable of doing and being. Thats particularly true in the real world of business.

While sloppy grammar, spelling and punctuation may be overlooked by a friend reading a casual letter or email youve written, thats not going to happen with your business letters. Such errors there have at times been known to be fatal because theyve changed the original intent of the document.

Errors are particularly significant in the emails you write because emails can take on a life of their own. Theyre often forwarded to people you may not have met in fact, may never meet people who, based on your poorly written email, form a lasting opinion about you, perhaps even decide your future.

The bottom line is that regardless of which side of 40 you happen to be on, if youre gonna write, whatever you write, write right. Or should I say write correctly?

2006, Philip A. Grisolia, CBC

Phil Grisolia is an accredited Certified Business Communicator (CBC), an author, educator, business coach, and an award-winning copywriter. To learn more about Phil, and for a free subscription to his free newsletter - Making Sense of Marketing (TM) - visit his website: PhilGrisolia.com

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The world is truly getting smaller by the day and telecommunications is one of the principal reasons for this. The majority of companies have connections abroad, or links with other countries, and are attracting more and more international customers. Our international 0800 numbers provide you with the option of diverting your free phone numbers to different countries, to any fixed landline or mobile in the world.

In this fast moving world of business, communication is imperative, and it can be detrimental to a company if for any reason this communication is disrupted. For many businesses nowadays it is essential to get in touch with customers abroad, and one of the best options available is the international 0800 number.

The great advantage of this service is that you can divert your 0800 number to anywhere in the world and without the caller knowing where the call is terminating. So the caller can phone from anywhere and pay nothing, winning your company valuable business as your free phone number makes you accessible and callers will be encouraged to phone. Your company pays the cost of the calls, but you can have them going through to call centres in any part of the world. Call Centres in Spain, USA, India and indeed all over the world are becoming increasingly popular, as many UK companies are relocating abroad. An international 0800 number gives your business international presence, as well as access to the profitable UK market, without discouraging your customers from calling.

Global Telecom Ltd.
http://www.global-telecom.co.uk

Expert in telecommunication solutions for business

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Workplace communication allows organizations to promote and coordinate personal or group action, foster positive interpersonal relationships and cultivate an atmosphere that is comfortable for todays diverse workforce. Most mergers and acquisitions, or downsize begin in the planning stages are about dollars, cents and legal issues; but after the lawyers and accountants complete the deal, it becomes very clear that mergers are about people. Communication is the life-blood of productive workplace and good relationships with customers mergers and acquisitions wreak havoc on the normal flow of communication within a company. Usually, in the early stages of a downsize or merger, everyone knows change is coming, but the direction is not always clear. Employees suspect management knows a lot more than they are telling, especially if a downsize springs up without warning. Employees become very suspicious and wonder if they will be downsized and when it might happen. At this stage, employees feel threatened by change and stop sharing information because they do not know whom to trust.

At the same time, internal communication is ceased, just when it is needed most. This happens for a specific reason. Management in the organization must be discreet about the information they share; they may not know how many employees they will have to let go, or what division will no longer exist. When downsize occur, managers are often governed by lawyers and dictated by accountants or number-crunchers. The number-crunchers are not involved in dealing with people or how to communicate with people; they are merely interested in finding ways to cut back within the organization since they are not involved with dealing with people, their choice of cut back is people.

If you have been downsized, loosing you job hurts! This is a variety of life-altering events, such as death in the family, divorce, and serious illness. Loosing your job ranks among the highest in stress-causing situations. Job loss can have a profound effect on your emotional well-being. There is a typical cycle that most people experience. This cycle includes denial, anger, frustration, and eventually severe depression. If you find yourself experiencing this, get help dealing with the emotional effects and the life changing effects. Clear and consistent communication enhances your personal communication; it is the fundamental building block of everything any human being can do.

Lashun R. Aron, is professor for the School of Business, she is also a professor for the School of Education.

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Did you know that the indoor climate in a third of all modern office buildings is inadequate and that as a result absence due to illness is much higher than it should be?

In many workplaces the air is too dry and contains harmful substances which can cause health problems. Common complaints are a dry throat, headache, dizziness, fatigue, irritated eyes, airways and skin and coughing. Have you or your staff experienced any of these symptoms? If so, the Plant Man has the solution to make your work environment more pleasant and productive.

Installing air-purifying plants can significantly reduce health complaints. Plants put moisture into the air, absorb heat and noise and can absorb and breakdown harmful substances.

A Norwegian study found that introducing plants to the workplace decreased absenteeism from 15% to 5%. It also found that placing a plant near a worker could save a company up to 10% of a persons salary. If you take the average wage as being $50,000 each plant placed near a worker is actually worth at least $5,000.

But what is the best kind of plant for your office?

Thats different for everyone the amazing health benefits are only one aspect to consider. Plants also need to be hardy, fit in with your office design and look spectacular.

The Plant Man will come to your office to perform a FREE consultation and quote, recommending the plants that will work best in your particular environment. Then, theyll come in regularly and keep your plants in excellent condition.

The Plant Mans uniformed staff are horticulturally trained and qualified to ensure maximum expertise and productivity. They understand small and large businesses needs and offer solutions to cater for everyone.

The Plant Man is an Australian owned company providing indoor plant services since 1991 and has won 6 annual awards for excellence.

Headquartered in the heart of Sydney, The Plant Man is well situated to service the Metropolitan area, as well as North, South, East and West Sydney.

They provide indoor plants and decorative containers and floral arrangements to an extensive client base of offices, showrooms, hotels and shopping centres and can also provide striking decorative plants for special events.

For all of your indoor plant needs, please visit The Plant Man.

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The best leaders keep the world in perspective. They see the bright side of things. They can find humor in most circumstances. They can laugh at the absurdity life often offers. Humor eases tension and takes the bite out of tough situations.

A sense of humor draws followers to the leader. It helps followers feel safe and energizes and activates their minds. Humor also plays a larger role as an essential element of effective living. Health professionals agree that those with a sense of humor have a greater sense of being and belonging. That feeling gets communicated and creates the rapport that attracts others to the leader. Some people say that humor must be limited within the serious business of work. Yet people laugh most often about the things that are most serious to them. Think of all the jokes you have heard about money, taxes, and even death.

Stay within your style and focus on topics that delight you. This means overcoming the limiting belief that Im not funny. Everyone gets a tickle out of something. For example, bring to mind the somber image of Alan Greenspan. Imagine him saying, Inflation is what lets you live in a more expensive neighborhood without having to move. Share what tickles you and let people see your sense of humor. Dont worry about never getting jokes, not remembering funny stories, or not spinning a good yarn.

You dont have to tell jokes to demonstrate your sense of humor. You do not have to try to be funny. You do not have to be a great raconteur. Just talk about topics that interest you and reveal your sense of playfulness. I knew a corporate attorney who everyone thought had absolutely no sense of humor. I found out the attorney was an avid Red Sox baseball fan. Since I enjoy baseball too, I asked him about the Red Sox once. He went on for twenty minutes about his love for the team. Several of his comments were about humorous incidents at Red Sox games. I laughed loud and hard at some of his comments.

Respond to others quips and cleverness. Your sense of humor is conveyed when you engage other people and react to them. Simply restating what someone else said, with a different tone or with a link to another idea, can cause a chuckle or create a second round of humor. What if your attempt at humor bombs? Acknowledge the bomb. Have at hand a few ready-made recovery lines to stop the flop. George H. Bush certainly never created the impression that he was one of American polities stand-up funny-men. Yet he demonstrated a good sense of humor when he flubbed a line during his 1988 presidential campaign. Bush said, Weve had triumphs. Weve made mistakes. Weve had sex. Sex was the tongue-tied replacement for setbacks. Bush recovered easily from his flub by saying, I feel like the javelin thrower who won the toss and elected to receive. When you do bomb, and everyone does, say or do something rather than try to ignore the bomb.

Joseph Plazo is a killer success coach with a passion for sneaky
NLP techniques and negotiation skills. He helps people find great jobs in the Philippines.

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Sometimes we do not listen to someone else, because of a simple reason; Something in the message triggers us and makes that the content of the message gets lost whereas the attention gets focused on all those futile things around it. This is a pity because communication is the oil of the organizational motor; insufficient communication will make the engine slow down.

The purpose of communication is to exchange content in order to adjust or take the right actions, but often such an exchange is overruled by interference. If you decrease the interference you increase the content, or at least you make way for exchanging more content.

It is possible to improve the quality of the communication by taking the lead, for example by signaling interference or another barrier that make that the content of the message doesnt get processed. If you do not listen to your opponent, it will be very likely when it is your turn to respond that your message gets lost too.

There are various tools, methods and models that help you in this communication process. One is the concept of Core Qualities. Core Quality is a language oriented tool that can be used in communication to signal potential interference.

The idea of Core Quality is that you concentrate on your own or your communication partner and look for qualities. This is done in an indirect way, In fact you do not focus on this persons quality but on something that annoys you. Life is like that; we signal
problems and errors more easily than (core) qualities. But if you want to learn and to improve communication you must get over this flaw.

Lets say that you categorize your opponent as arrogant. This is your reason that you discard his information because you do not listen to people who are arrogant.

This is however not a (positive) quality, in fact it is quite negative. This is one of the great things about core qualities that it will urge you to look for positive sides in people. This is already where Core Qualities improves communication, because simply by improving the climate. We all know that positive thinking is powerful, but how do you get to this positive side (by training this positive muscle).

Behind arrogance hold a certain quality, for example confidence. The models shows then that a positive opposite of arrogance is the challenge of the core quality. If confidence is your core quality, modesty is your challenge. Too much modesty is your allergy, the last element in the model.

This allergy is often a trigger for interference. You meet someone, you are in a meeting and instead of listening you get engaged in an emotional conflict, wondering what an . But remember, the other person will think likewise. So you must get over this flaw. And besides you want to learn. Thats always a good motivator.

Core Qualities will help you. The concept was invented by Daniel Ofman and here is some more information on the subject:

http://www.zenska-mreza.hr/prirucnik/en/en_read_management_leadership_6.htm or:
http://www.ofman.nl/39.htm

2007 Hans Bool

Hans Bool writes articles about management, culture and change. If you are interested to read or experience more about these topics have a look at: Astor White or sign-up for our newsletter.

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It is important to have an extensive knowledge of people in business related meetings. Not only that, but your choice of words and pace of conversation in different situations, can result in success or failure in that important business meeting.
We have all been there, in that explicit job related meeting with one or several individuals. Explicit meeting because the only reason you talk with them is because of a business related subject. You need to talk with them. You have to, and so you find yourself with the task of finding common ground upon which to deal with the matter at hand.
It might be a job interview, or why not a negotiation between two parties with the prospect to strike a deal. Whatever the context, you must choose your words carefully and choose a pace of dialogue that fits the situation.

What Gives - Right Now?
After shaking hands, what can you notice about this persons behaviour? The movements of the body, the gestures with the hands and the facial expression including the movements of the eyes. Everything sums up to help you create an impression of the current state of his or her mind. For example, do you get the impression that this person is stressed? Or perhaps complacent? Or extra lightheaded and happy at the moment? With this information at hand, you can take a step further closer to finding that mutual ground for conversation, for a pleasant and rewarding meeting.

Why Is This Particular Person Here?
This is somewhat tricky, but ask yourself why this person ended up at this meeting with you. Is it merely a has-to or does he or she enjoy the meeting with you? Perhaps this is actually a stand-in for someone who was supposed to meet you? It is vital that you try to understand if the other person can see any personal benefits in this meeting, such as enjoying the situation in general or having a chance to leave their former job task.
With this knowledge you can tell how rushed you should feel, and thus also how much you can make small conversation or prolong the meeting to find mutual standing points (such as during a negotiation).

Who Is This?
With all this information gathered and hopefully interpreted correctly, you can try to figure out who you are actually talking to. Adjust your choice of words and the pace of talking to what you already know, the mood of the person, the apparent outward or inward personality and the reason why this particular person is right here, right now, to meet you.

Christian M
Writer and Editor for www.network-admin.biz

Christian M.
Writer and Editor for http://www.network-admin.biz

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One of the most important parts of the modern office is the computer network. Connecting every desk throughout a particular office, a network is vital to intra-office communication and easy file sharing. In architecture and design firms, engineers, designers, and project managers alike can speak to one another using instant messaging technology while using virtual meeting software so that they can stay at their desks. Banks, sales departments, and telecommunication companies alike use networking to communicate and coordinate with other departments within the same company. IT managers and executives alike need to develop efficient networks and the only way to ensure a fully functioning network is to hire quality IT professionals.

Network engineers and help desk workers, among other IT professionals, help set up and maintain efficient networks for businesses of all sizes. These professionals are trained to be able to handle a variety of networking problems, including broken connections and network slow downs. As well, network professionals can communicate with non-IT professionals in order to determine individual computer problems while avoiding the complex language of IT professionals.

Recruiting firms throughout the UK and Europe are seeking graduates for positions with IT departments and consultancies around the world. Agencies and corporations have a symbiotic relationship because agencies rely on their relationships for success in their field while corporations need a constant stream of talented professionals to maintain strength in their industry. The typical process for a networking applicant to be placed into a career in networking includes a review of an application, interviews, assessments, training sessions, and placement with ongoing professional development. The application process is critical for networking professionals, as they need to prove their competency in a variety of software platforms and computer hardware.

Recruiters review hundreds and thousands of applications for networking positions and call back the dozen or so applicants who look like they will fit best for a particular position. These initial contacts can come in the form of a phone call or e-mail message, which might ask for the answers to a few preliminary questions. From there, in-person interviews are typically one-on-one sessions where applicants are asked how they would deal with a variety of scenarios in the workplace. As well, psychometric testing and personality testing can help recruiters find the right fit between an employer and employee. Networkers and IT professionals who want to find the right job need to consult with a recruiting agency that will work hard on their behalf.

Roger Dursley is the Managing Director of iTS European, a specialist IT recruitment agency in the UK. iTS European focus on jobs in Europe and IT recruitment services.

Grow Your Chiropractic Business With Massage Therapists
One group of professionals you may consider adding to you network are licensed massage therapist or LMTs. It is a good idea to know a few massage therapists because you will have patients ask you who you recommend from time to time. Your patient will be very thankful if you refer them to a good LMT, especially if they were going to resort to a bl...

How Much Money Can You Get With A Provable Income Cash Advance?
There are companies that will allow you to borrow money in the amount of around $1000 as long as you pay it back within the parameters of their repayment structure. Inevitably, though, you will end up repaying more than you borrowed because of the interest that is added onto these cash advances.Some companies, however, do not allow themselves to l...

Are Cash Advance Agencies Accredited?
When you are looking for a cash advance loan you will not want to just go with the first company that you find. You will want to get the best possible deal for you and one that will not take you long to repay. Cash advance agencies are not there to trick you and to hit you unexpectedly with high interest rates or mislead you, they are companies t...

DirecTV or Dish Network - Who Has The Best HDTV Services
Viewing satellite television high definition is the next step in enhancing television viewing. Both the major service providers in America, Dish network and DirecTV offer excellent High definition viewing facilities by addressing this need in their own respective ways.The service provides the customer with a free of cost satellite TV system which h...

Import or US Made Office Chairs, Differences Are Hard to Find
When buying an office chair, few consumers consider where the product originated. Import office chair distribution is on the rise as China has become a major player in the chair manufacturing market. With volume shipments delivered to the U.S. and many contracts with large U.S. retail chain stores such as Target and Wal-mart, the imported chairs be...

Best Color Laser Printers of 2008 Under $600
Have you been looking for a good quality laser printer? If you want to get the best quality within a tight budget then look no further! Here we provide you a list of the top color laser printers in 2008 which fall under the 600 dollar bracket!Knowing what you wantThe first rule of thumb even before you actually go ahead shopping for your favorite c...

Watch Network Channels Using PC Satellite TV - 5 Reasons Why
Why you need to watch network channels using satellite TVThere are many reasons why you need to watch network channels using PC satellite TV as below:You save on Monthly Dish satellite and cable TV feesSatellite and cable TV connection from Dish network or Direct TV tend to have expensive monthly fees. On average, you would spend about $100 on the ...

You no longer have to rely on recall to remember discussions. By using these seven top tips you will become a better communicator.

If you are undertaking an assignment in an allotted time and your client is out of the country you may not have contact until his or her return. If there is a third party involved it is of paramount importance to ensure that s/he is aware of all discussions. If the third party cannot be contacted for whatever reason then you can exhaust all contact numbers until such time that you speak with the individual.

In order to save valuable time there are key principles that need to be applied:

1. Get it right from the outset as time is money. If you are working within tight time constraints then all parties need to be assured that what is been agreed upon is clarified from the outset

2. Write down the salient points of the discussion and place on file for future reference

3. Reiterate what has been stated and agreed upon and clarify any points

4. Never take things for granted as both parties may be agreeing on two different things

5. If you are awaiting a letter or package in the post it can take several days to be delivered so prioritise tasks in order to accommodate your new assignment

6. Obtain personal details, address, mobile and landline numbers and alternative numbers for all parties involved, and email address; keep a backup copy of contact details

7. Send an email to follow-up the discussion.

Christine M Chin

Life Coach

http://www.christinemmchin.blogspot.com

Improving Effective Communication
The word communication originates from the Latin word cum which means with and it is combined with the word unus which means one. The combination of these two words results in the word communio which is translated as communion in the English language. Communion can be defined as togetherness and the verb communicare has been derived which means sha...

Importance of Communication in an Organization
Communication is one of the basic functions of management in any organization and its importance can hardly be overemphasized. It is a process of transmitting information, ideas, thoughts, opinions and plans between various parts of an organization.You cannot have human relations without communication. However, good and effective communication is r...

Getting Things Done Through Effective Communication
Executives and managers are involved in meetings, presentations, interviews, conferences, telephone conversations, memos or emails, participating in all sorts of communications methods to exchange the necessary information. In fact, when one examines an organization, it can be easily seen that many examples of verbal and nonverbal behavior exist. S...

80% of Workplace Conflicts can be Solved by Effective Communication
IntroductionWell, dont go by the phrase "Effective Communication" in the title of the article, we are not going to discuss things like types of communication, communication cycle, channels of communication, barriers in effective communication or other related things.Did you ever realize that 80% of your problems be it at professional front or perso...

Effective Business Communication Tips
Do you consider yourself to be an effective business communicator? Have you honed your skills when communicating via E-mail and voice-mail messaging, in addition to the more traditional formal business writings? Could you use a little help improving the effectiveness of your business communications in each of these forms?Regardless of how you respo...

Communication is Needed at Each and Every Level
Communication means exchange of information and ideas. It acts as the nervous system of any business organization, which means transmitting data from one organisation to another, one person to another or a combination of both. It is a two-way process. It doesnt mean sending message to receiver but it is also important to get feedback, so that the s...

Opening a Dollar Store - Professional Communications for Business Success
One of the things that small business owners often forget when opening a dollar store is just how competitive the business can be. Those entrepreneurs forget that they are competing with businesses of all sizes. To really succeed it is important that your business stand above all of the others. One place that this can be easily accomplished is in c...

The advent of modern technology, especially the Internet, has made access easier and cheaper to people worldwide such that it helped speed up globalization.

Along with it, the transfer of International Assignees across geographical borders perpetuates the use of the English language. That has never been as pervasive or as widely, although variations of the language and degree of fluency differ from country to country, individual to individual.

It is therefore imperative that the Assignee be sensitive of both connotations and implications that may arise as a result of local usage; further influenced by the local languages where English is a second or third, or foreign language. Even if English is the locals first language, they may not comprehend the Assignees peculiar brand of humour whatsoever.

As it is, usage of slangs or lingo sport and technical, for instance is to be avoided unless the Assignee is very sure the local audience understands them well. Also, the presence of globally known brands, products and services does not mean that the locals possess the same level of mindset.

Similarly, the pervasive use of technological tools like Short Message Service [SMS] and e-mail among locals does not mean that cultural mishaps will not occur. Nor should the excuse that these tools prevent the Assignee from displaying appropriate body language be used as a reason why communication breaks down.

The consequences to the organization if and when such mishaps occur regularly are certainly too much to bear: in terms of financial costs, intradepartmental morale, reputation; and most pertinently, Competitive Advantage and Market Leadership.

Multi-ethnic and polyglot Ange Teo is the Founder-Managing Director of e2m expatetiquettementoring, a Singapore-based Cross-Cultural Communications Solutions Provider.

Having worked with some of the worlds leading Multinational Companies and Singapore-based Small Medium Enterprises for over 20 years; Ange Teo specialises in the areas of Information Technology, Secretarial/Administration, and Human Resources specifically Executive Search / Headhunting.

For more information about e2m Cultural Intelligence [CQ]-focused Communications Solutions, please visit http://e2mentoring.tripod.com

Business English And Its Importance To Business And Professional Success
What is Business English?Loosely defined, Business English refers to the English language used in international trade or business. It is a specialized area of the English language learning and teaching because it is largely attributed to non-native English speakers who study the subject to enhance their chances of doing business with companies fro...

Email and Intercultural Communication
The modern business world demands that people from all corners of the earth communicate with one another. A manager in the USA may have staff in Germany, India and China; the importer in France may have associates in Turkey, Italy and Japan. More and more people are now communicating across intercultural lines.As anyone who works internationally ca...

Toddler Cowboy Boots
Toddler cowboy boots are considered a better footwear option for all toddlers or pre walkers of age 14 months and below. They look great on children. The boots are available in four sizes. They are small, medium, large, and extra large. The sizes range from four to eight in numbers. As the growth of toddlers differ at times, it is difficult to reco...

When A Japanese Person Seems To Say "No"
Do evasive and mealy-mouthed responses cause you irritation? Then you had better scratch Japan from your business plans.One aspect of dealing with Japanese, which can totally frustrate a newcomer (and a veteran like me!) to this island-nation, is the lack of straightforwardness in communication. Evasiveness is a national past time here and that c...

Translation
One could describe translation as the conveying of a message, via the interpretation of one language to another. Peoples have developed congruently in different areas around the world, producing diverse languages and dialects that sometimes overlap and otherwise have no similarity at all.With such a vast selection of languages and a strong developm...

Intelligent Communication
In 1983, Gardner published his book on multiple intelligences. It swept through the world of education like a whirlwind and was widely announced as the new paradigm. New insights were added about learning styles caused by these so-called different intelligences. Soon after came more insights called emotional intelligence, social intelligence, and s...

Business Communication Basics
More and more, business today considers communication a valued tool. Technology has brought us email and the ability to communicate instantly with others from around the world. Good skills can help your business career.Most importantly you want your message, no matter in what form it is delivered, to be concise and clear. Dont flower your message w...